Project Lead e-commerce

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 Project Lead e-commerce


At Highstreet it is our mission to deliver the world’s best shopping experience with beautifully designed apps for fashion and lifestyle brands. As our Project Lead e-commerce you are the number one go-to for our clients if they have any technical questions regarding our platform. You are accountable for end-to-end execution of a variety of technical projects and lead the implementation of new customers to our platform.  

FULL-TIME · UTRECHT

As Project Lead at Highstreet Mobile you will be responsible for organizing, processing and delivering results for a lot of different projects with challenging timeframes. You not only tackle very diverse and technologically demanding projects, but also contribute directly to the customer satisfaction of millions of people as well as 25+ premium fashion brands. To be successful in this role you should be passionate at what you do, with an affinity in software applications and a deep understanding of the technical possibilities of our platform and what takes to successfully manage a project. 

You will have a leading role in a broad range of projects. From enabling new clients to integrate with our platform to a leading role in various complex technical customer support projects. This is achieved via a thorough understanding of client business requirements, current and emerging app development technologies and excellent knowledge of the solution Highstreet offers.


What you bring to the table

  • Provide in-depth knowledge transfer to customers’ technical owners about solutions configurations, deployment, support and troubleshooting.
  • You have the skills to provide the right customer support and to manage customer expectations to ensure high levels of satisfaction.
  • Be able to lead various (custom) solution implementations and production issues, as well as have the ability to clearly communicate with internal- and external stakeholders on status and deliverables.
  • The ability to work with the Highstreet engineering teams to ensure solutions compatibility.
  • You practice ongoing self-driven research to maintain knowledge of the Highstreet solutions and competitive capabilities.
  • You know how to bring Project Management and Service Delivery to a higher level.


Key assets

  • Bachelor or Masters degree. Either your education is in business but you love technology, or you have an education in technology but love business and working with clients. Both could work for us.
  • Past experiences with any e-commerce platform (like Magento or SFCC) will help to accelerate on your role.
  • You are able to have detailed discussions with backend- and front-end teams.
  • You know how to manage on-time, on-budget and on-quality delivery.
  • Team player with strong dedication to succeed together
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  • You work in a structured way, know how to set the right priorities and have strong organizational skills.
  • Seasoned in one-on-one customer interactions.
  • You’ll always make sure all stakeholders remain fully informed, engaged and committed. 


Benefits

From our stylish office, a minute from the tracks at Utrecht Centraal Station, to our flexible holidays and monthly team drinks, we do everything to make sure you can work comfortably and balanced at Highstreet.

  • Daily a subsidised fresh and healthy lunch (salads, rolls, hot snacks) with the team
  • Well equipped office with standing desks; unlimited tea, lattes, snacks, sparkling water and the likes
  • Weekly Team drinks
  • Quarterly Team activities
  • Flexible Hours
  • Parental Leave (2 weeks paid leave for partners)
  • Pension Plan


Does this sound like a perfect match?

We are proud of our wonderful product and believe it has lots of potential. We are growing fast and have fun while building our platform and company. If this sounds good to you, please apply!